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What is a marketing automation specialist?

December 07, 20229 min read

What Is a Marketing Automation Specialist?

It's no secret that marketing automation is an increasingly popular strategy for digital marketers. It's safe to say that some of the most successful companies globally are using marketing automation software as a critical component of their digital marketing strategies. But what is marketing automation? What does a marketing specialist do? How can they be different from other specialists in this field?

In this article, we will explore all aspects of the ever-evolving industry and provide you with knowledge on the role of a marketing automation specialist.

What Is Marketing Automation?

Marketing automation is the use of software to automate business processes, typically including your marketing tasks. Marketing automation aims to free up your company staff to focus on better strategies and activities that provide more value than routine tasks.

Types of Marketing Automation Software

Today, a marketing automation platform is a necessary part of any modern marketing campaign. It's become an essential tool that enhances the customer experience and ensures higher conversion rates.

There are several types of marketing automation software, but they can generally be divided into four groups:

Email Marketing Automation Platform

This type of platform allows marketers to create automated emails that help nurture leads. For example, when a lead first expresses interest in your product or service, you could send them an email with educational content related to the product or service they expressed interest in. If the lead doesn't engage with that email, you could follow up by sending a series of emails related to more popular products and services within your company's product line. e.g., MailChimp and ActiveCampaign.

Social Media Marketing Software

This platform allows your marketing team to automate social media marketing tasks without having specific technical knowledge on using each social media platform. It is a huge benefit for your business because it focuses on more value strategies than managing marketing tasks across multiple platforms. In doing so, they can get better results through automation.

Lead Nurturing Software

This type of software streamlines your lead nurturing process by automatically routing leads according to their interest level. For example, if a lead first expresses interest in your product or service, you could send them an email with educational content related to the product they expressed interest in. If that lead doesn't engage with that initial email, follow up by sending emails related to more popular products within your company's line of offerings. e.g., Hubspot and Pardot.

Content Management Systems

This type of marketing automation tool allows your staff to create, manage and report on content in one place. Content management systems are very similar in concept to website builders because they allow marketers to use specific modules that automatically pull in data from other marketing automation platforms or social media channels.

For example, your marketing team might want an email with all blog articles published over 30 days. A content management system simplifies this process because they can use pre-built modules to search for blog articles published last month. Then automatically pull those posts into an email draft. e.g., WordPress and Drupal.

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Who Is a Marketing Automation Specialist?

A Marketing Automation Specialist is responsible for ensuring that all your marketing channels are synchronized and optimized. They make sure that you get sales by using software to make marketing work. In addition, they use data from your marketing efforts to create strategies that are customized for you.

A good marketing automation specialist is someone who has deep expertise in marketing automation technologies. They know the different features of marketing automation tools, i.e., enter email content, user adoption, segmentation, etc., and efficiently implement automated processes for your digital marketing campaigns.

What Does a Marketing Automation Specialist Do?

  • Help keep the marketing department organized by managing all aspects of your marketing campaigns and ensuring that all the data you collect is in a single location.

  • Works with your customer success managers and account executives to meet their campaign goals.

  • Automate your lead generation, email marketing, content management, social media advertising, software updates, and more.

  • They analyze past performance, generate reports on the efficiency of each initiative, and suggest areas in which you can make improvements.

  • Marketing Automation Specialists track conversions using software across all channels. This includes social media networks like Twitter or Facebook, websites, and other marketing tools.

What Are The Differences Between a Marketing Automation Specialist and Other Specialists in Digital Marketing?

Marketing automation specialists are generally more technical than their counterparts, which makes them great at managing the technology side of running your marketing campaign. They can design and implement campaigns using software tools to streamline your processes to have more time for strategy development. This type of specialist is also well-versed in the needs of marketing departments and can help optimize workflow, increase productivity, and provide valuable expertise along with their campaign implementation.

A Marketing Automation Specialist may also be responsible for managing many different platforms and keeping track of your conversions across these platforms to compare the efficiency of each channel. Because they deal with so much data, they must have a sound understanding of how best to organize this information into reports useful for marketing and business decision-makers.

Benefits of Hiring a Marketing Automation Specialist

Marketing is one of the most important aspects of any company, so having someone to take on marketing automation full-time can be beneficial.

  • They are specifically trained in campaign management and marketing automation platforms.

  • They have a deep understanding of digital marketing because this is what they do all day, every day.

  • There are so many tools and strategies to use in marketing that it can be overwhelming for someone who does not have experience. The best thing about hiring an expert is that they already know these tools and strategies.

  • You will save time because they already know the best way to implement automation into your marketing strategy.

  • They can learn about your business and develop a personalized marketing plan tailored specifically for you. It is invaluable as it provides an opportunity to reach out directly to your target audience in ways that are effective with less effort.

  • Another benefit is that they will have less difficulty running data analysis and making reports for management. They will be able to complete these tasks quicker than someone without this experience.

  • Marketing automation specialists are also great at managing multiple campaigns, so there is less chance of things getting lost in the shuffle or forgotten. And with all that multitasking, you can have peace of mind that they can handle it all.

  • Another benefit of having a specialist is the continuity between different marketing projects. Since each project can take months or even years, this means you won’t have to go through the learning curve with every new campaign you startup. Instead, your specialist will already know how to use the marketing automation tools you’re using and be up-to-date on your company strategy. As long as they are still with your company, that is!

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Characteristics of Good Marketing Automation Specialists

  • They can create enticing messages.

  • They are good at following through on tasks.

  • They are great at analyzing data and making sense of it.

  • They are knowledgeable about your marketing automation process.

How to Hire a Good Marketing Automation Specialist

Hiring a marketing automation specialist can be a tough challenge, but it's essential to have one on your team for any company looking to grow. Here are five tips from an experienced digital marketing professional to help you hire the best candidate possible.

  1. Find out as much as you can about their experience and their specialty. For example, what specific projects have they worked on? How many years of experience do they have?

  2. Understanding their product knowledge is vital if your company offers more than just a few products or services. Know where they're coming from and how knowledgeable they are about your type of business. That will determine how effective they will be at managing your campaigns, analyzing data, preparing reports and presentations, and making informed decisions.

  3. Make sure they have a good understanding of marketing strategy and campaign development. They need to be involved in the decision-making process from the very beginning, not just providing reports and analysis for upper management.

  4. Marketing automation efforts are not just about email marketing. While that's an integral part of it, you need someone who can handle all aspects of digital marketing. Their knowledge of SEO and SEM, social media marketing, etc., will better equip them to develop a full-scale marketing campaign that will take your business to the next level.

  5. And finally, determine if they can handle a lot of responsibility. The person you choose must be capable of managing multiple accounts and campaigns without becoming overwhelmed or sacrificing quality.

As digital marketing becomes more popular, it's critical to have an expert on your marketing team who understands how each aspect affects another and maximizes various marketing channels to generate the most significant return on investment. If you want to be successful, it's vital that your marketing automation specialist has a wide range of skills and can handle many different tasks at one time.

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The marketing automation specialist is an integral part of any digital marketing team. They are responsible for managing campaigns and helping you make informed decisions. A good marketing automation specialist will also be able to handle all aspects of your company's digital marketing - including email marketing, social media advertising (i.e., Facebook ads) - as well as SEO strategies like Google Adwords PPC management. The person you choose must have a wide range of skills so they can take full advantage of all available channels to generate the most significant return on investment to grow your business into something truly remarkable!

If you’re ready to take your business to new heights with a superhero team member, contact ROI Online today! We have over ten years of experience helping businesses succeed at every level of their organization through our expertise in SEO, PPC, content creation, and conversion optimization services.

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Marketing Automation SpecialistMarketingAutomationCRMSoftwareDigital Marketing
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Steve Brown

Steve is the founder of ROI Online. His passion is helping others take advantage of technology and finding solutions to help them succeed in life and business. Steve has built a team of marketing professionals who creatively develop impactful marketing plans and sales strategies to help you grow your business and achieve your goals.

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